Who: People who either stay home all day, have someone else take care of their packages, or just simply do not shop online.
What: If you are already planning to be home all day, the large delivery time frame would not bother you.
Why: People who order things online and do not stay home all day are inside the boundary, whereas, people who either stay home all day or do not order things online are outside the boundary.
Inside the boundary:
People who order things online and do not stay home all day.
There needs to be a better way to track packages.
Package tracking technology is currently very subpar.
Outside the boundary:
People who either stay home all day or do not order things online.
This only applies to people who order things online and do not stay home all day.
People can just have their packages sent somewhere they are sure someone will be there to receive it.
Hello Sarah,
ReplyDeleteI think you did a great job analyzing people who are not experiencing the problem you've identified. I think even though people who stay at home aren't as effected by a large delivery time they still have to work their schedules around the day to make sure not to plan for anything else. I think the only people who are completely unaffected are the people who live in an apartment that signs for their packages. Overall, that is still a very small percentage compared to the rest of the population.
Hi Sarah,
ReplyDeleteI think you did a good job identifying the boundaries and what aren't the boundaries in this situation. I think the majority of the population fit in either of these boundaries. I think it's also important to consider multiple member households, where there are multiple people who can answer the door to receive packages for other people. Fraud prevention is another good point that you bring up.