Friday, November 2, 2018

19A – Idea Napkin No. 2

MeI love a challenge. I also love to make something great out of an often overlooked opportunity. I see opportunity in the problems/difficulties of life that others may not. I am a server so I have a lot of experience not only talking to customers, but also pleasing them and making sure they always leave happy. I see this product becoming a big part of my life as it will be something that is constantly being updated and enhanced. I would also like to look into ways to expand and grow into other ventures.

What are you offering to customers?I am offering an app to simplify the shipping experience for the consumers. Knock Knock strives to make tracking and receiving your packages remarkably easier and more efficient.

Who are you offering it to?I am offering this app to all shipping companies who will then offer it to their customers. Mostly frequent online shoppers.


Why do they care?The delivery companies will use my service because customer satisfaction is very valuable and so is reducing the amount of redeliveries that their drivers have to do.


What are your core competencies?
The app is different because most delivery companies have their own tracking technology that is specific to their company so it might get put on the back burner. Knock Knock is developed by professionals and would be constantly perfected because it is our whole brand, not just a small part. We will sell our services to all delivery companies so they will all be on the same system.

I believe that all of these elements work together to build an outstanding company. You need the idea, talent, knowledge, and innovation for a business concept to become a successful company.

Feedback memo
I did not get any constructive criticism on my first Idea Napkin assignment so I just enhanced what I was praised for and make changes that I thought improved this one. I reworded things, added things, and took things away in order to improve the idea napkin.

3 comments:

  1. Hey Sarah,
    I think that I would be a customer of your product because it is a great idea and would help me know when my packages are actually arriving. It has always been such a frustration to me and I love efficiency. I admire your love for a challenge and desire to please customers. I think that both of these qualities make for a good entrepreneur and will help you in your future ventures. I think your idea napkin is concise and I can't really offer any constructive criticism because I think you covered everything well.

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  2. Hi Sarah,

    I think you have made a solid idea napkin once again. You did a good job defining your strengths and what exactly you bring to the table, by understanding what seperates you from the others, it allows you to isolate yourself and you product and market it through your strengths, using those strengths. I think the brevity of this piece also makes it easy to understand, while driving home the points you are trying to make.

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  3. Hello Sarah,

    Your idea napkin is very well thought out. I also did not receive any constructive criticism, so I think it was fine to work on improving and enhancing what you already had! I have always been a supporter of this app due to my desire to have a more definite delivery time rather than a broad window. I think companies will be willing to invest in this in order to improve overall customer satisfaction as well as accuracy of delivery.

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