Me
I am a person that strives to become better everyday. I see opportunity in the problems/difficulties of life that others may not. I am a server so I have a lot of experience not only talking to customers, but also pleasing them and making sure they always leave happy. I see this product becoming a big part of my life as it will be something that is constantly being updated and enhanced.What are you offering to customers?
I am offering an app to simplify the shipping experience for the consumers. Knock Knock strives to make tracking and receiving your packages remarkably easier and more efficient.
Who are you offering it to?
I am offering this app to all shipping companies who will then offer it to their customers. Mostly frequent online shoppers.
Why do they care?
The delivery companies will use my service because customer satisfaction is very valuable and so is reducing the amount of redeliveries that their drivers have to do.
What are your core competencies?
The app is different because most delivery companies have their own tracking technology that is specific to their company so it might get put on the back burner. Knock Knock is developed by professionals and would be constantly perfected because it is our whole brand, not just a small part. We will sell our services to all delivery companies so they will all be on the same system.
I believe that all of these elements work together to build an outstanding company. You need the idea, talent, knowledge, and innovation for a business concept to become a successful company.
Hi Sarah,
ReplyDeleteYou idea napkin is very concise and makes it clear what you are offering to your target group. You make a great point of how your idea will reduce the amount of re deliveries required, this is a great time and money saving incentive. You make a good point talking about your core compentencies, it's important to understand the key elements you posses to start your company. You mentioned that your customers would care because their satisfaction is important to them, this is very true as the main driving force in customer repurchases and continued purchases is satisfaction with the service they are buying.
Hello Sarah,
ReplyDeleteI think you have a very good idea of what you would like your product to become. I love how your main focus is on increasing customer service. This product will definitely be a good investment for mailing services because I am sure they would love to reduce the amount of money that is wasted on redeliveries and also be known for having amazing customer service.
Hey Sarah,
ReplyDeleteI like the organization and clarity of your idea napkin. It is very easy to read and understand who your target audience is. I think that I would be a customer of your product because it is a great idea and would help me know when my packages are actually arriving. It has always been such a frustration to me and I love efficiency.